Frazer Jones

Initially, my experience with Amy at FJ started ok. Unfortunately, once we got to the point where my CV was about to be put forward, the process started going downhill. At the last minute, I was told that she wanted to have a Teams call because she “hadn’t met me”. I found this a bit odd given that we already had a detailed phone call covering the role and my experience etc. More importantly, the call was never mentioned earlier in the process, which resulted in an entirely unnecessary delay. From that point onwards, the delays and lack of communication continued. Teams links were not sent when expected, meeting time's get getting re-arranged, I was chasing for updates and eventually communication stopped altogether. I'm pretty confident now that I've lost the opportunity to be considered for the role because of this. What is particularly disappointing is that all of this could have been avoided if the Teams call had been requested right at the beginning stage when it should have been, rather than when my CV was ready to be submitted. I was initially hopeful that my experience with Amy and FJ would be a positive one. Sadly, having now experienced the process myself, along with reading some of the other reviews here, I have found the level of communication and lack of professionalism to be so disappointing. Based on this experience, I would not recommend using their services and I will not be using them again.

I’ve experienced the team at Frazer Jones from both sides of the table. As an internal hiring manager, they were excellent. Attentive to the nature of the business and the niche skillset required from the candidates. Candidates were curated carefully and considerately. As a candidate for my own job search, they were equally brilliant. Taking the time to understand me, and place me into the right role; not just any role. From both perspectives, their communication was superb, and in a world of recruitment where the levels of service is increasingly lax, Frazer Jones buck the trend and remain a team who I trust implicitly.

Vikki Worsley is a consummate recruiter for the Frazer Jones brand. From our first conversations through to post placement follow up, Vikki's care and professionalism shone through. I strongly recommend working with Vikki both as a client and candidate. If you are looking for your new HR team member or considering your next career move, a call to Vikki is your starting point.

I had a fantastic experience working with the team at Frazer Jones (Particularly Liz Lane) throughout my job search. From the very beginning, they took the time to understand my background, career aspirations, and what I was looking for in my next role. Their communication was excellent throughout the process, keeping me informed at every stage and providing valuable advice and guidance ahead of interviews. Thanks to their support and expertise, I successfully secured a role with SR Group, which has been a great fit both professionally and culturally. The whole experience was professional, personable, and genuinely supportive. I would highly recommend Frazer Jones to anyone looking for their next opportunity and wanting to work with recruiters who truly care about finding the right match. Thank you again for all your help! Dan Wells

Liz was brilliant throughout my recruitment process. Kept me up to date from start to offer and gave really insightful feedback to help with my development.

I am extremely disappointed with the standard of service provided by Frazer Jones recruitment team, particularly Balinder Parmer, Tom Gowing, and other consultants I have engaged with. Historically, Frazer Jones was a reputable and reliable agency, 7 to 8 years ago, they successfully supported me in securing multiple roles. Unfortunately, that level of professionalism and follow-through no longer exists. Despite numerous calls, emails, and conversations, my experience has been consistently poor. I am frequently ignored, not put forward for roles that are openly advertised and clearly aligned to my experience, or promised follow-up that never materialises. On the rare occasion a call does take place, I am told I am “perfect for the role,” asked for my availability, and then completely ghosted, no update, no feedback, no courtesy of a response. This behaviour is unacceptable and deeply unprofessional. It demonstrates a complete lack of accountability and respect for candidates time and careers. In the current market, this approach has a real and negative impact on individuals, and it falls far below the standard expected of a specialist recruitment firm. As a result of these repeated experiences, I have lost all confidence in Frazer Jones and will not be recommending the business at any point during my professional career.

Overall, it was one of the most disappointing experiences I’ve had when pursuing a HR role. Communication was minimal, and they only seemed engaged when I wasn’t actively looking for employment—after which I was inundated with promotions for other SR Group services. If you do manage to speak with someone, be prepared for the possibility of being ignored afterwards by all seniority levels.

I have called atleast 8 numbers of 8 different people found on Frazer Jones website, trying to get through to someone to speak to them and have been for the past week. Evidently, no one is actually picking up their phones at this company. Impossible to actually speak to someone at Frazer Jones

Contacted me on linkedin but the recruiter Hannah was extremely unprofessional and rude via messages. I have asked to be removed from their list as I was so appalled by her professionalism

Same as most of the agencies in the UK, completely unhelpful!