We typically respond within 24 hours during business days
Response Times
General Inquiries
Within 24 hours
Questions about the platform, features, or pricing
Bug Reports
Within 48 hours
Technical issues receive priority investigation
GDPR Requests
Within 30 days
Legally mandated response timeline for data requests
Partnership Inquiries
Within 3-5 business days
Business proposals and collaboration opportunities
Can I attach files to my message?
Currently, file attachments are not supported through the contact form. If you need to share screenshots or documents, p...Read more
Is my data secure and private?
Absolutely. All contact form submissions are encrypted in transit and at rest. We are fully GDPR compliant and never sha...Read more
What information should I include in a bug report?
For faster resolution, please include: (1) What you were trying to do, (2) What happened instead, (3) Your browser and d...Read more
How do I submit a GDPR request?
Use the contact form and select "GDPR Request" as your subject. Specify whether you need data access, deletion, or porta...Read more
Do you offer phone support?
We currently provide support via email and our contact form to ensure all inquiries are properly documented and tracked....Read more
Why Contact Us?
GDPR Compliant
Full compliance with EU data protection regulations. Your privacy is our priority.
Encrypted & Secure
All form submissions are encrypted in transit and stored securely with industry-leading standards.
Fast Response Times
Most inquiries receive a response within 24 hours during business days.
Dedicated Support
Every message is personally reviewed by our team. No automated responses or chatbots.
Transparent Process
You'll receive a confirmation email immediately and updates as we work on your request.
No Spam Policy
We respect your inbox. We only email you in response to your inquiry-never unsolicited messages.
Prefer to Talk?
While we primarily provide support via email and our contact form, we're always happy to schedule a call for more complex inquiries or partnership discussions.